At THG, we understand that the security of your personal and financial information is of the utmost importance. That's why we take every precaution to ensure that your tax documentation is kept secure and confidential at all times.

When uploading your tax documentation to our secure website or sharing it with us in person, we use industry-standard encryption to secure the transmission of data and protect your information from unauthorized access. We also have strict internal policies in place to ensure that your information is only accessed by authorized personnel for the purposes of preparing and filing your tax return. 

The security of your information is one of the most important operations at THG. If you have any concerns about the security of your tax documentation, please don't hesitate to reach out. We are here to answer any questions you may have.

The privacy of our client's personal and financial information is a pillar of THG, and we work tirelessly to ensure it is kept confidential at all times. As such, THG promises its clients the following: 

• Under no circumstances will we ever sell or share your personal or financial information with any third party.

• We adhere to all relevant laws and regulations governing the privacy of personal and financial information, including the Health Insurance Portability and Accountability Act (HIPAA) and the Gramm-Leach-Bliley Act (GLBA).

• THG complies with applicable state and federal privacy laws with respect to its Client's Personal Information. Our privacy practices comply with the California Consumer Privacy Act of 2018 and California Privacy Rights Act of 2020 (collectively, as amended, “CCPA”) and other applicable state and federal privacy laws 

• We are committed to providing you with complete transparency about how your information is used and shared in the process of tax related services. 

• THG retains data only as long as it is needed for business, tax, or legal purposes. We set our retention periods based on the type of personal/business information collected and how long the information is needed to fulfil our contractual or legal obligations, such as ongoing litigation, mandatory data retention laws, or government orders to preserve data relevant to an investigation. When we no longer need to retain data, THG will purge, wipe, destroy, or otherwise render it unreadable or indecipherable. 

We value your trust and are dedicated to protecting your privacy.